TG Bass Tutor – Terms of Service

Please read these terms carefully before purchasing any Services.

By placing an order, you agree to be bound by these Terms. If you do not agree, you must not proceed with your purchase.

1. Application

These Terms and Conditions apply to the purchase of any online courses, video lessons, digital downloads, or related services (the Services) by you (the Customer).

We are TG Bass Tutor, registered in England and Wales.
Contact: tgbasstutor@gmail.com

You may only purchase the Services if you are at least 18 years old and legally capable of entering into a contract.

2. Important Notice – Digital Content

By purchasing and accessing the Services immediately, you expressly agree that:

  • The Services are supplied in digital form
  • Access begins immediately after purchase
  • You lose your statutory 14-day right to cancel under the Consumer Contracts Regulations

3. Interpretation

  • Consumer: an individual acting outside their trade or profession
  • Contract: the legally binding agreement between you and us
  • Order: your purchase submitted via the Website
  • Services: all courses, lessons, and digital products
  • Materials: videos, PDFs, audio, exercises, and resources
  • Website: tgbasstutor.com

4. Services

Descriptions of Services are provided on the Website and are for guidance only.

We may make minor changes to:

  • Improve or update content
  • Reflect changes in law
  • Maintain quality and relevance

All Services are subject to availability.

5. Customer Responsibilities

You agree to:

  • Provide accurate information
  • Keep your login details secure
  • Use the Services for personal use only

Each purchase grants access to one user only.

You must not:

  • Share your account
  • Allow others to access your login
  • Distribute course materials

If misuse is detected:

  • Access may be suspended or terminated
  • No refund will be issued

6. Basis of Sale

Listings on the Website are invitations to treat.

A contract is formed only when you receive an Order Confirmation email.

We will supply the Services using reasonable care and skill.

7. Fees and Payment

  • All prices are displayed in GBP and include VAT where applicable
  • Payment is required at the time of purchase
  • Access is granted only once payment has been received

Payments are processed via secure third-party providers.

8. Delivery of Services

Access to the Services is provided immediately (or near immediately) after purchase via your account.

If you experience issues, contact:

tgbasstutor@gmail.com
Include your course title and “Support Required” in the subject line.

9. Access Duration

Access to the Services is provided on an ongoing basis, subject to platform availability.

We reserve the right to modify or discontinue content where necessary.

10. Refund Policy

You may request a refund within 30 days of purchase.

To request a refund, contact us with:

  • Your name
  • Course title
  • Proof of purchase

Refunds will be issued using the original payment method.

After 30 days, refunds will not be issued except where required by law.

11. Copyright and Use of Materials

All Materials are owned by TG Bass Tutor and protected under the
Copyright, Designs and Patents Act 1988

You are granted a limited, non-transferable licence for personal, non-commercial use only.

You may not:

  • Share, resell, or redistribute Materials
  • Upload Materials to any platform
  • Use Materials in your own teaching or courses
  • Copy or reproduce beyond personal study

We reserve the right to revoke access without refund if misuse is detected.

12. Results Disclaimer

We do not guarantee specific results or outcomes.

Progress depends on your individual effort, consistency, and practice.

13. Conformity and Quality

We have a legal duty to supply Services that:

  • Match their description
  • Are of satisfactory quality
  • Are provided with reasonable care and skill

If you believe there is an issue, please contact us to resolve it.

14. Privacy

We process personal data in accordance with UK data protection law.

Please refer to our Privacy Policy for full details.

15. Limitation of Liability

We do not exclude liability for:

  • Death or personal injury caused by negligence
  • Fraud or fraudulent misrepresentation

Subject to this, we are not liable for:

  • Losses not reasonably foreseeable
  • Loss of business or profit (for non-consers)
  • Interruptions caused by third-party services (hosting, platforms, payment providers)

16. Termination of Access

We may suspend or terminate access without refund if you:

  • Breach these Terms
  • Share accounts or materials
  • Misuse the Services

17. Force Majeure

We are not liable for delays or failure to perform obligations due to events beyond our reasonable control.

18. Governing Law

These Terms are governed by the laws of England and Wales.

Disputes will be subject to the jurisdiction of the courts of England and Wales, or where applicable, Scotland or Northern Ireland.

19. Complaints

If you have a complaint, contact:

tgbasstutor@gmail.com

We aim to respond within 7 working days.